Vinicius Paixão
IT Technician | Junior Developer
Marcus Vinicius de Aguiar Paixao
WELCOME TO MY RESUME AND POTFOLIO!
At 20 years old, I am a professional dedicated to IT development and technical support, with solid experience in the area and a focus on continuous growth. I completed the Technical Course in Systems Development at Etec Prof. Basilides de Godoy in 2022 and I am currently in the 2nd semester of the Higher Technology Course in Systems Analysis and Development at UNIP.
My career as a developer includes creating the official website of Hotec College, a project that strengthened my skills in programming, systems design and web content management. In addition, I worked as an IT Technician at the institution, being responsible for maintaining the network infrastructure, providing technical support to employees and implementing data security solutions.
Most recently, I worked as a Technical Support Analyst in the LWSA group for KingHost, where I gained extensive experience in customer support in the website hosting segment. Working via chat and WhatsApp, I resolved complex technical issues, optimized website performance and contributed to customer satisfaction through effective and proactive service.
I am passionate about web development, custom systems and solutions that enhance business. I seek to join innovative teams where I can apply my technical skills and contribute to challenging projects, always focusing on delivering high-quality results.
With what I have experience
WordPress responsive website
I have the ability to build professional institutional websites, e-commerce sites and landing pages using WordPress. By integrating the best plugins on the market, I create responsive, fast and search engine optimized websites. My goal is to help companies strengthen their online presence, providing customers with a satisfactory user experience.
Coding and Operating Systems
I have programming and coding skills in languages such as PHP, HTML5, CSS3, JavaScript, Python, among others. My experience also includes Linux server support, especially in VPS environments, providing technical assistance to clients using Linux for hosting, configuring systems and resolving server-related issues. In addition, I manage my own Linux VPS, which enhances my knowledge of server management and infrastructure.
MySQL Database Administration
With solid experience in MySQL, I am able to design, manage and optimize databases for websites and web systems. In technical support, I worked directly on the analysis and correction of errors related to SQL queries and database integration, ensuring the full functioning of MySQL-dependent applications.
Troubleshooting and Error Analysis
My experience at KingHost gave me advanced skills in analyzing and resolving technical issues. I identified flaws in client websites, investigating configuration errors, incompatibilities, and performance. Working with detailed diagnostics, I provided fast and effective solutions, always focusing on customer satisfaction.
Multiplatform Mobile Development
I have experience in mobile development with Flutter/Dart, creating applications for iOS and Android. Among the notable projects is the application Cosmic Vision, which connects to NASA's APOD API to display imagery of the day. With skills in building custom experiences, I am a skilled developer able to meet the demands of cross-platform projects.
Code Control with Git and Github
With excellent command of Git and GitHub, I maintain and organize code efficiently and collaboratively. My professional experience includes project administration and version control, ensuring that teamwork is carried out in a structured manner. In addition, I use versioning tools to optimize workflows and deliver high-quality solutions on time.
Depositions
"I want to thank Vinicius immensely for his work and dedication in creating my Educational Institution's website. His creativity and attention to detail resulted in an incredible website, exactly as I imagined. The creation process was smooth and pleasant, thanks to his communication, clear and professional. The result exceeded all my expectations, and I am extremely satisfied with the result. Thank you very much, Vinicius. You are simply the best!"
"I would like to express my sincere thanks to Vinicius for the brilliant work in the arts for the Teaching Institution's social networks. Your creativity and ability to turn my ideas into reality are incredible. Each art you created exceeded my expectations and left the networks visibly more attractive and professional. In addition, your flexibility and willingness to make adjustments whenever necessary made the process even easier and more enjoyable. Thank you very much, Vinicius, for your work and excellence in every task."
Technologies I have domain
Knowledge
Skills
English - Reading and Interpretation
Experience and ease with systems
Proactivity and empathy
Commitment
self-taught
Good interpersonal relationship
Creative and dynamic
Ease of talking to people
Completed Projects
Academic Education
Academic Education
02/2024 - Studying
UnipTechnologist in Systems Analysis and Development
Studying the 2nd semester in In-person mode at night with a workload of 2,520 hours - Completion in 2025
01/2022 - 06/2023
Etec Profº Basilides de GodoySystems Development Technician
On-site course of 1 year and a half and total workload of 1,200 hours — Concluded in 2023
12/2021
High school
Extracurricular courses
Extracurricular courses
09/2020
Paula Souza Centerdesign and photoshop
30-hour online course
08/2020
Paula Souza Centerarduino
30-hour online course
06/2019 - 12/2019
CEDESPMicrocomputer Operator
Courses with a workload of 320 hours certified by SENAI
01/2019 - 06/2019
CEDESPInstaller Electrician with NR10
Courses with a workload of 320 hours certified by SENAI
Hard Skills
HTML5 / CSS3
JavaScript
PHP
ASP.NET
mysql
flutter
soft skills
- Communication
- Collaboration
- Creativity
- Proactivity
- Critical Thinking
- Problem Resolution
- Interpersonal relationship
Certifications
Professional Experience
Looking for a job opportunity!
05/2024 - 11/2024
Locaweb (LWSA)Technical support analyst
I hold a position in the operation of Kinghost, a division of Locaweb, where I am responsible for providing high-quality technical support. My role involves direct interaction with customers through communication platforms such as chat and WhatsApp. I am committed to efficiently resolving any issues that may arise regarding hosting and technical issues associated with hosted websites. My goal is to ensure customer satisfaction and continuity of services provided.
02/2024 - 05/2024
AttentiveTechnical Support Specialist
I provided technical support at Atento for the Lenovo product for 3 months, during this period I worked to identify and resolve problems, conducting real-time diagnostics or forwarding cases to Lenovo's specialized repair team. My commitment was to offer humanized, agile and efficient service, ensuring customer satisfaction in each interaction.
07/2023 - 12/2023
Hotec CollegeIT Technician
As an IT Technician at Faculdade Hotec, I provided technical support to all students at the Educational Institution as well as all its employees, this support could be in person with maintenance and configuration of machines or virtually via remote access, in addition, I am responsible for installation and maintenance of network infrastructure, assembly and maintenance of computers, and complete installation of operating systems. In addition to ensuring the security of the college's data and systems. I highlight my efficiency, ability to solve problems and constant updating of IT technologies.
03/2022 - 07/2023
Hotec CollegeSocial media analyst
Updating Social Media (Facebook, Instagram and Likedln) with content about new and ongoing courses, managing Live Streaming on YouTube and Instagram, creating a WordPress website completely from scratch and making updates with new content and updated dates of courses and art creation for social networks.
10/2021 - 03/2022
Hotec CollegeIntern at Call Center
I worked as an intern at the call center at Faculdade Hotec and carried out the following activities: customer service in person and over the phone, closing/unlocking enrollment, preparing spreadsheets in Excel, registering students in the Sophia system, and offering our courses and services.
06/2021 - 10/2021
divine stoveTrainee
I worked as an intern at Divino Fogão at the Frei Caneca shopping mall, for 4 months. I performed functions such as: customer service, answering questions, cash front, cash closing, stock organization, among others.