Marcus Vinicius de Aguiar Paixao

Developer Front End backend Mobile wordpress

At 20 years old, I am a professional dedicated to IT development and technical support, with solid experience in the area and a focus on continuous growth. I completed the Technical Course in Systems Development at Etec Prof. Basilides de Godoy in 2022 and I am currently in the 2nd semester of the Higher Technology Course in Systems Analysis and Development at UNIP.
My career as a developer includes creating the official website of Hotec College, a project that strengthened my skills in programming, systems design and web content management. In addition, I worked as an IT Technician at the institution, being responsible for maintaining the network infrastructure, providing technical support to employees and implementing data security solutions.
Most recently, I worked as a Technical Support Analyst in the LWSA group for KingHost, where I gained extensive experience in customer support in the website hosting segment. Working via chat and WhatsApp, I resolved complex technical issues, optimized website performance and contributed to customer satisfaction through effective and proactive service.
I am passionate about web development, custom systems and solutions that enhance business. I seek to join innovative teams where I can apply my technical skills and contribute to challenging projects, always focusing on delivering high-quality results.

With what I have experience

WordPress responsive website

I have the ability to build professional institutional websites, e-commerce sites and landing pages using WordPress. By integrating the best plugins on the market, I create responsive, fast and search engine optimized websites. My goal is to help companies strengthen their online presence, providing customers with a satisfactory user experience.

Coding and Operating Systems

I have programming and coding skills in languages such as PHP, HTML5, CSS3, JavaScript, Python, among others. My experience also includes Linux server support, especially in VPS environments, providing technical assistance to clients using Linux for hosting, configuring systems and resolving server-related issues. In addition, I manage my own Linux VPS, which enhances my knowledge of server management and infrastructure.

MySQL Database Administration

With solid experience in MySQL, I am able to design, manage and optimize databases for websites and web systems. In technical support, I worked directly on the analysis and correction of errors related to SQL queries and database integration, ensuring the full functioning of MySQL-dependent applications.

Troubleshooting and Error Analysis

My experience at KingHost gave me advanced skills in analyzing and resolving technical issues. I identified flaws in client websites, investigating configuration errors, incompatibilities, and performance. Working with detailed diagnostics, I provided fast and effective solutions, always focusing on customer satisfaction.

Multiplatform Mobile Development

I have experience in mobile development with Flutter/Dart, creating applications for iOS and Android. Among the notable projects is the application Cosmic Vision, which connects to NASA's APOD API to display imagery of the day. With skills in building custom experiences, I am a skilled developer able to meet the demands of cross-platform projects.

Code Control with Git and Github

With excellent command of Git and GitHub, I maintain and organize code efficiently and collaboratively. My professional experience includes project administration and version control, ensuring that teamwork is carried out in a structured manner. In addition, I use versioning tools to optimize workflows and deliver high-quality solutions on time.

Depositions

Technologies I have domain

Knowledge

Skills

English - Reading and Interpretation

Experience and ease with systems

Proactivity and empathy

Commitment

self-taught

Good interpersonal relationship

Creative and dynamic

Ease of talking to people

Completed Projects

Academic Education

Academic Education

02/2024 - Studying
Unip

Technologist in Systems Analysis and Development

Studying the 2nd semester in In-person mode at night with a workload of 2,520 hours - Completion in 2025

01/2022 - 06/2023
Etec Profº Basilides de Godoy

Systems Development Technician

On-site course of 1 year and a half and total workload of 1,200 hours — Concluded in 2023

12/2021

High school

Extracurricular courses

Extracurricular courses

09/2020
Paula Souza Center

design and photoshop

30-hour online course

08/2020
Paula Souza Center

arduino

30-hour online course

06/2019 - 12/2019
CEDESP

Microcomputer Operator

Courses with a workload of 320 hours certified by SENAI

01/2019 - 06/2019
CEDESP

Installer Electrician with NR10

Courses with a workload of 320 hours certified by SENAI

Hard Skills

HTML5 / CSS3

95%

JavaScript

65%

PHP

85%

ASP.NET

85%

mysql

80%

flutter

90%

soft skills

  • Communication
  • Collaboration
  • Creativity
  • Proactivity
  • Critical Thinking
  • Problem Resolution
  • Interpersonal relationship

Certifications

Professional Experience

Looking for a job opportunity!

05/2024 - 11/2024
Locaweb (LWSA)

Technical support analyst

I hold a position in the operation of Kinghost, a division of Locaweb, where I am responsible for providing high-quality technical support. My role involves direct interaction with customers through communication platforms such as chat and WhatsApp. I am committed to efficiently resolving any issues that may arise regarding hosting and technical issues associated with hosted websites. My goal is to ensure customer satisfaction and continuity of services provided.

02/2024 - 05/2024
Attentive

Technical Support Specialist

I provided technical support at Atento for the Lenovo product for 3 months, during this period I worked to identify and resolve problems, conducting real-time diagnostics or forwarding cases to Lenovo's specialized repair team. My commitment was to offer humanized, agile and efficient service, ensuring customer satisfaction in each interaction.

07/2023 - 12/2023
Hotec College

IT Technician

As an IT Technician at Faculdade Hotec, I provided technical support to all students at the Educational Institution as well as all its employees, this support could be in person with maintenance and configuration of machines or virtually via remote access, in addition, I am responsible for installation and maintenance of network infrastructure, assembly and maintenance of computers, and complete installation of operating systems. In addition to ensuring the security of the college's data and systems. I highlight my efficiency, ability to solve problems and constant updating of IT technologies.

03/2022 - 07/2023
Hotec College

Social media analyst

Updating Social Media (Facebook, Instagram and Likedln) with content about new and ongoing courses, managing Live Streaming on YouTube and Instagram, creating a WordPress website completely from scratch and making updates with new content and updated dates of courses and art creation for social networks.

10/2021 - 03/2022
Hotec College

Intern at Call Center

I worked as an intern at the call center at Faculdade Hotec and carried out the following activities: customer service in person and over the phone, closing/unlocking enrollment, preparing spreadsheets in Excel, registering students in the Sophia system, and offering our courses and services.

06/2021 - 10/2021
divine stove

Trainee

I worked as an intern at Divino Fogão at the Frei Caneca shopping mall, for 4 months. I performed functions such as: customer service, answering questions, cash front, cash closing, stock organization, among others.

Portfolio

Paixão Solutions

Passion Solutions

site
Cosmic Vision

Cosmic Vision

Application, Website
Asphalt Sneakers

Asphalt Sneakers

site
Faculdade Hotec

Hotec College

site
Sistema Web Petz-Life

Petz-Life Web System

Application, Website
Imperium StreetWear

Imperium StreetWear

site
TygerFit Gym

TygerFit Gym

site
Projetos – Github

Projects – Github

site

Contact

Contact

en_US